Welcome Guest Passengers need to book wheelchair in advance through our 24*7 contact centre or our city office   |    "OK to Board" for UAE has been discontinued for passengers holding Indian passports; EXCEPT for passengers holding passport with ECR status and travelling on Tourist Visa/ paper visas.

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Board of Directors
CMD, Air India Ltd:
Mr. Pradeep Singh Kharola
Director (Finance), Air India Ltd. Mr.Vinod Hejmadi
Director , Ministry of Civil Aviation. Shri Angshumali Rastogi
 Dy. Secretary,Ministry of Civil Aviation. Shri K V Unnikrishnan

Chairman: Mr. Pradeep Singh Kharola
Chief Executive Officer: Mr K. Shyamsundar
Chief Operating Officer: Capt. Pushpinder Singh
Chief of Operations: Capt. V.S.Rajkumar
Chief of Engineering: Mr A K Jain
Chief of Commercial: Mr. Yogesh Mundhwa
Chief of Finance: Mr. M Manoharan
Chief of Human Resources: Mr. T. Vijayakrishnan
Chief of Airport Services Mr. Aby George
Chief of Material Management: Mr. P. C. Rai
Public Information Officer: Mrs. Aditi Khandekar
Chief of Trainning: Capt DR Gupta
Chief of Flight Safety Capt V Kulkarni
Chief of IT: Mr. Manish Gupta
Chief of Corporate Communications: Mr. P.G. Prageesh
Chief Vigilance Officer: Mr. Aditya K. Joshi
Committees / Nodal Officers
 Passenger Complaints /Comments:
Nodal OfficerMr. Aby GeorgeChief of Airport Services0484-2610110nodal@airindiaexpress.in
Appellate AuthorityMr. Yogesh MundhwaChief of Commercial022-26265030appellate@airindiaexpress.in
Public Information OfficerMs. Aditi KhandekarCompany Secretary022-22796496aa.khandekar@airindia.in
Appellate AuthorityCapt. Pushpinder SinghChief Operating Officer022-26263457aix.coo@airindiaexpress.in
Public Grievance on CPGRAMS
Nodal OfficerMs. Rema RajaGM, Corporate Communications0484-2350166pg@airindiaexpress.in
Internal Complaints Committee on “Prevention of Sexual Harassment of Women in Workplace”:
ChairpersonMs. Rema RajaGM, Corporate Communications0484-2350166icc@airindiaexpress.in
MemberMr. Satheesh Kumar NairDy Chief of HR0484-2350169sk.nair@airindiaexpress.in
MemberMs. Leena S SharmaChief Manager-Flight Dispatch022-26263438ls.sharma@airindiaexpress.in
Employee Grievance:
MemberMr. Satheesh Kumar NairDy Chief of HR0484-2350169sk.nair@airindiaexpress.in
MemberMr. Deepak YelanjeDy. Chief of Flight Safety022-26263617deepak.yelanje@airindia.in
MemberMs. Leena S SharmaChief Manager – Flight Dispatch022-26263438ls.sharma@airindiaexpress.in
SC/ST Grievance:
ChairpersonMr. Yogesh MundhwaChief of Commercial022-26265030yogesh.mundhwa@airindia.in
MemberMr. Satheesh Kumar NairDy Chief of HR0484-2350169sk.nair@airindiaexpress.in
MemberMs Neha PawarOfficer- HRneha.pawar@airindiaexpress.in

Business Opportunities

Tenders: Please visit this link for becoming a business partner with Air India Express by providing solutions to our business requirements.
Advertisement: You may contact us on +91 22 26265040 or email customersupport@airindiaexpress.in

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Assistance for Differently Abled Passengers
What should I do if I need special assistance?
Should you require any special services while you travel with Air India Express please call our Reservation Offices and inform our staff of your requirements and they will do their best to accommodate your needs.
What is Air India Express's policy regarding unaccompanied young passengers?
Air India Express will accept unaccompanied children between 5 years and 16 years of age.Kindly contact the nearest Air India Express City Office to make a reservation for an unaccompanied Minor.
What are the regulations for expectant mothers traveling on Air India Express?
Expectant mothers may travel up to and including the 27 weeks of their pregnancy, and will be accepted between 28 to 35 weeks if they are in possession of a doctor's certificate confirming the stage of their pregnancy and stating that they are fit to fly. Expectant mothers above their 36 weeks will not be allowed to fly on Air India Express.
Can I request for special assistance for disabled passengers?
Upon reservation we will make every effort to ensure that any special services you may require are provided to you.
Can I book for a wheelchair in advance?
Yes, wheelchair can be booked in advance.
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Important Notice for Passengers
  Our Contact Centre located in Chennai is temporarily unserviceable due to incessant heavy rains.

We are working towards providing our passengers with an alternate telephone number.

Please view our website for further updates regarding rescheduling/cancellation or contact the nearest Air India Express office or authorised Travel Agent.

Inconvenience caused is regretted.


# IX 343 CCJ DXB 4th Dec will depart as IX 3433 5th Dec CCJ DXB Dep 0130 Arr 0410

# IX 344 DXB CCJ 5th Dec will depart Dep 0510 Arr 1025